OmniPCX Enterprise Communication ServerOmniPCX Enterprise Communication Server
The Alcatel-Lucent OmniPCX Enterprise Communication Server (CS) is a highly scalable solution based on a pure software communications server platform that provides multimedia call processing for both Alcatel-Lucent and third-party clients/phones including TDM, IP and SIP.
This rich call-handling application delivers world-class business telephony features for medium, large, and very large sized companies and offers a choice of either centralized or decentralized IP telephony solutions.
The Alcatel-Lucent OmniPCX Enterprise CS provides the building blocks for any IP and/or legacy communications solution, incorporating the latest Linux, XML, SIP, VXML technologies, and open standard practices such as QSIG, H.323, CSTA, and SIP.
It offers broad scalability ranging from 10 to 100,000 users who can be spread across multiple geographical sites. Plus, it offers highly reliable, real-time, carrier-grade performance solutions with an unmatched 99.999% uptime.
Applications
The Alcatel-Lucent OmniPCX Enterprise platform offers a broad range of applications that include:
- Voice/Fax Messaging, including Alcatel-Lucent 4645 (Voice Mail) and Alcatel-Lucent 4635 (Voice & Fax Messaging)
- Alcatel-Lucent OmniTouch Contact Center Standard Edition and Alcatel-Lucent Genesys Compact Edition
- Alcatel-Lucent Instant Communications Suite
- Open interfaces: Alcatel-Lucent XML Web Services and Alcatel-Lucent APIs
Phones
Alcatel-Lucent offers a wide array of phones for all business needs, including IP phones, digital phones, mobile handsets and attendant consoles.
Network Management
The Alcatel-Lucent OmniPCX Enterprise is managed by the Alcatel-Lucent OmniVista 4760 , an innovative, modular platform that provides a suite of network management applications. This powerful Java-based tool, accessed through a Web browser, provides centralized management for the Alcatel-Lucent OmniPCX Enterprise.
Ease-of-use: Easy to manage, deploy and maintain.
Lower total cost of ownership: (TCO) through: fast and simple deployment and maintenance, reduced cost for integrating new applications, lower telecom bills from the use of VoIP, and improved user efficiency.
Improved communication: Boosts employee productivity and customer interaction by delivering full services to all staff members at all locations.
Protects IT investment: Advanced features are enabled for medium-sized as they are for large-sized companies, without needing dedicated, high-level technical resources and staff.
Future-proof: Enables smooth migration towards new multimedia communications, whatever the existing network and IT infrastructure.
Architectural flexibility, which enables centralized or decentralized IP configurations, a choice of IP, IP/TDM or TDM, which minimizes additional investment and at the same time, ensures interoperability through support of open standards. The Alcatel-Lucent OmniPCX Enterprise provides SIP at the core, enabling a smooth migration at your own pace, when and where it makes financial sense.
Simplified management, because the same network management software is used across the enterprise, independent of the underlying infrastructure. The Alcatel Lucent OmniVista Network Management System is a single, open management platform designed to manage and control a global, OmniPCX IP communication solution.
Intelligent networking, reducing the cost to support all users at different sites. For instance, feature transparency across servers, or advanced route selection (ARS) is available from any site without having to duplicate the software at each one. A single image across fully networked servers provides simplified management of large and very large configurations.
Openness, interoperability and integrated solutions. The OmniPCX Enterprise integrates open standards and state-of-the-art technologies to provide a very flexible solution. Alcatel-Lucent helps maximize customer investment returns by simplifying the interworking and integration of its solutions within existing or future communication environments. This is supported by hundreds of applications validated through the Alcatel-Lucent Application Partner Program (AAPP).
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